TQM Implementation

Abstract: 12 pages in length. The current trend within the fundamental basis of business operations is to establish a sense of empowerment, both from within and without the company, so as to implement an effectively working TQM program. However, in order to achieve the highest plateau in relation to quality, an organization's culture must first be identified, addressed and then consolidated if it lacks the necessary characteristics inherent to TQM. What it all comes down to in a word is people. People make an organization succeed or fail; without proper stimulation for the former, an employee base can prove poisonous to a company's aspirations. Additionally, because customer relations is likely the single-most important aspect of any organization's success, it stands to reason that implementing a TQM program is not only prudent and forward-thinking, but it is also beneficial toward bolstering an individual's desire to perform for no other incentive than personal pride. Without question, TQM defines the value of an organization and encourages it to strive for the epitome of customer satisfaction. The writer discusses TQM implementation as it relates to needs assessment, training course and cost/benefit. Bibliography lists 10 sources.

---

Catagory: Business Management & Management Theory

Subcatagory: Business - Management

---